Frequently Asked Questions
Individuals
Getting Started
In the Beam app, navigate to the “Bank Account” section and add a new bank account or debit card. Make sure to toggle “prefered” for the account or debit card you’d like to use as your default.
We will perform a quick screening of the sending wallet address for each transaction.
This is not open to the public just yet, but is coming soon! Stay tuned for updates.
Using Beam is fast, secure, and seamless, and in many cases, cheaper than using an exchange.
- Fast: cash-outs are near instantaneous
- Seamless: after signing up and onboarding for the first time, cashing out takes just one step - sending crypto to your Beam address
- Secure: we perform KYC and wallet screening to ensure all deposits are safe and work with licensed, US-based partners for custody, liquidity, and settlement to ensure all deposits are secure at every step of the transaction
- Cheaper: transaction fees of 3% for crypto, 1% for stablecoins are well-below most alternatives
We currently support users residing in all states within the US, except: New York, Louisiana, Alaska, and Hawaii. Stay tuned for updates as we continue to expand coverage!
Any individuals residing in our supported regions (see below!) with an SSN.
We are currently accepting a limited number of businesses for our beta launch. If you have interest in being added to the waitlist for your business, please fill out our Beam for Business waitlist form or drop us a line at info@ansiblelabs.xyz.
To cash out with Beam, you’ll need crypto stored in a wallet. You can then off-ramp your crypto to your saved payout destination, either a US bank account or Visa debit card.
Beam is a payments solution enabling individuals to quickly convert selected cryptocurrencies and stablecoins to US dollars and receive those funds in a personal bank account or debit card.
How it works:
- Sign up for an account and complete onboarding steps, including identity verification, wallet screening.
- Connect your bank account or debit card.
- Cash out directly from the Beam app or send supported crypto assets to the Beam address we provide you.
- We convert your crypto into cash and deposit it in your bank account or debit card.
Onboarding
Your PII (Personally Identifiable Information) is encrypted and/or tokenized. Your data will not be used for any purposes outside of identity and transaction verification. You can learn more in our Privacy Policy.
We will ask for: Name, Birthdate, Address, SSN. We work with an accredited verification partner, Persona, to run the KYC screening. In some cases, we may require an uploaded government-issued ID or selfie if the previous information doesn’t authenticate upon first submission.
Identity verification, or Know Your Customer (KYC), standards are designed to protect against fraud, corruption, money laundering and terrorist financing. Compliance is a fundamental pillar of the Beam platform and KYC is just one of the measures we have in place to ensure our platform remains as safe and secure as possible.
Get started here: https://app.beam.ansiblelabs.xyz/login
Cashing Out
Our team is reviewing the transaction in more detail and you will receive an email when it has been approved.
Your transaction is currently being converted and a payment to your destination bank account will be initiated soon.
No! After you have onboarded onto the app (created your account, verified your identity, and selected your bank or card details), the Beam address we give you can be used separately in your wallet for all future transactions, without needing to return to the Beam app.
Yes, you can connect multiple bank accounts and multiple cards. You will see a toggle which indicates which account or card you have selected as your default payment. You can change this at any time.
No, you will receive one address for each chain, which you can copy within the app and paste into your wallet of choice to send crypto from the corresponding chain. You can also initiate a cashout directly in the Beam app.
We charge a transaction fee of 3% for cryptocurrencies and 1% for stablecoins on each transaction. Gas fees, where applicable, are a separate fee and are estimated within our app when making a transfer.
Behind the scenes, we work with a custodian and liquidity partner, who converts the crypto by selling it. After conversion, we immediately transfer USD to our bank partner. Our bank partner then transfers the deposit to your bank account or debit card, depending on the method of payment you choose.
This will be near instantaneous for most transactions, but will differ based on your selected method of payment and your bank:
- Debit card (Visa only): <5 mins
- Bank Account - if your bank supports RTP or FedNow: <5 mins
- Bank Account - if your bank supports ACH only: same day if sent before 4PM ET; on the next business day if sent after 4PM ET
You have two options: you can choose to cash out to your personal bank account or to a debit card. We currently support Visa debit cards, with Mastercard coming soon.
We currently support the following chains, but our list is ever-growing.
Please note: Only Native USDC is supported at this time (vs wrapped ETH).
- Ethereum: ETH, USDC.ETH
- Solana: SOL, USDC.SOL
- Polygon: MATIC.POLYGON, USDC.POLYGON, MATIC.ETH
- Avalanche: AVAX, USDC.AVAX
- Bitcoin: BIT
- Arbitrum: USDC.ARBITRUM
- Ripple: XRP
- Stellar: XLM, USDC.XLM
- Dogecoin: DOGE
Businesses
Getting Started
Beam is a payments solution enabling individuals to quickly convert selected cryptocurrencies and stablecoins to US dollars and receive those funds in a personal bank account or debit card.
How it works:
- Sign up for an account and complete onboarding steps, including identity verification, wallet screening.
- Connect your bank account or debit card.
- Cash out directly from the Beam app or send supported crypto assets to the Beam address we provide you.
- We convert your crypto into cash and deposit it in your bank account or debit card.
Beam is a payments solution enabling individuals to quickly convert selected cryptocurrencies and stablecoins to US dollars and receive those funds in a personal bank account or debit card.
How it works:
- Sign up for an account and complete onboarding steps, including identity verification, wallet screening.
- Connect your bank account or debit card.
- Cash out directly from the Beam app or send supported crypto assets to the Beam address we provide you.
- We convert your crypto into cash and deposit it in your bank account or debit card.
Beam is a payments solution enabling individuals to quickly convert selected cryptocurrencies and stablecoins to US dollars and receive those funds in a personal bank account or debit card.
How it works:
- Sign up for an account and complete onboarding steps, including identity verification, wallet screening.
- Connect your bank account or debit card.
- Cash out directly from the Beam app or send supported crypto assets to the Beam address we provide you.
- We convert your crypto into cash and deposit it in your bank account or debit card.
Beam is a payments solution enabling individuals to quickly convert selected cryptocurrencies and stablecoins to US dollars and receive those funds in a personal bank account or debit card.
How it works:
- Sign up for an account and complete onboarding steps, including identity verification, wallet screening.
- Connect your bank account or debit card.
- Cash out directly from the Beam app or send supported crypto assets to the Beam address we provide you.
- We convert your crypto into cash and deposit it in your bank account or debit card.
Beam is a payments solution enabling individuals to quickly convert selected cryptocurrencies and stablecoins to US dollars and receive those funds in a personal bank account or debit card.
How it works:
- Sign up for an account and complete onboarding steps, including identity verification, wallet screening.
- Connect your bank account or debit card.
- Cash out directly from the Beam app or send supported crypto assets to the Beam address we provide you.
- We convert your crypto into cash and deposit it in your bank account or debit card.
Beam is a payments solution enabling individuals to quickly convert selected cryptocurrencies and stablecoins to US dollars and receive those funds in a personal bank account or debit card.
How it works:
- Sign up for an account and complete onboarding steps, including identity verification, wallet screening.
- Connect your bank account or debit card.
- Cash out directly from the Beam app or send supported crypto assets to the Beam address we provide you.
- We convert your crypto into cash and deposit it in your bank account or debit card.
Beam is a payments solution enabling individuals to quickly convert selected cryptocurrencies and stablecoins to US dollars and receive those funds in a personal bank account or debit card.
How it works:
- Sign up for an account and complete onboarding steps, including identity verification, wallet screening.
- Connect your bank account or debit card.
- Cash out directly from the Beam app or send supported crypto assets to the Beam address we provide you.
- We convert your crypto into cash and deposit it in your bank account or debit card.
Beam is a payments solution enabling individuals to quickly convert selected cryptocurrencies and stablecoins to US dollars and receive those funds in a personal bank account or debit card.
How it works:
- Sign up for an account and complete onboarding steps, including identity verification, wallet screening.
- Connect your bank account or debit card.
- Cash out directly from the Beam app or send supported crypto assets to the Beam address we provide you.
- We convert your crypto into cash and deposit it in your bank account or debit card.
Beam is a payments solution enabling individuals to quickly convert selected cryptocurrencies and stablecoins to US dollars and receive those funds in a personal bank account or debit card.
How it works:
- Sign up for an account and complete onboarding steps, including identity verification, wallet screening.
- Connect your bank account or debit card.
- Cash out directly from the Beam app or send supported crypto assets to the Beam address we provide you.
- We convert your crypto into cash and deposit it in your bank account or debit card.
Onboarding
Your PII (Personally Identifiable Information) is encrypted and/or tokenized. Your data will not be used for any purposes outside of identity and transaction verification. You can learn more in our Privacy Policy.
We will ask for: Name, Birthdate, Address, SSN. We work with an accredited verification partner, Persona, to run the KYC screening. In some cases, we may require an uploaded government-issued ID or selfie if the previous information doesn’t authenticate upon first submission.
Identity verification, or Know Your Customer (KYC), standards are designed to protect against fraud, corruption, money laundering and terrorist financing. Compliance is a fundamental pillar of the Beam platform and KYC is just one of the measures we have in place to ensure our platform remains as safe and secure as possible.
Get started here: https://app.beam.ansiblelabs.xyz/login
Cashing Out
Our team is reviewing the transaction in more detail and you will receive an email when it has been approved.
Your transaction is currently being converted and a payment to your destination bank account will be initiated soon.
No! After you have onboarded onto the app (created your account, verified your identity, and selected your bank or card details), the Beam address we give you can be used separately in your wallet for all future transactions, without needing to return to the Beam app.
Yes, you can connect multiple bank accounts and multiple cards. You will see a toggle which indicates which account or card you have selected as your default payment. You can change this at any time.
No, you will receive one address for each chain, which you can copy within the app and paste into your wallet of choice to send crypto from the corresponding chain. You can also initiate a cashout directly in the Beam app.
We charge a transaction fee of 3% for cryptocurrencies and 1% for stablecoins on each transaction. Gas fees, where applicable, are a separate fee and are estimated within our app when making a transfer.
Behind the scenes, we work with a custodian and liquidity partner, who converts the crypto by selling it. After conversion, we immediately transfer USD to our bank partner. Our bank partner then transfers the deposit to your bank account or debit card, depending on the method of payment you choose.
This will be near instantaneous for most transactions, but will differ based on your selected method of payment and your bank:
- Debit card (Visa only): <5 mins
- Bank Account - if your bank supports RTP or FedNow: <5 mins
- Bank Account - if your bank supports ACH only: same day if sent before 4PM ET; on the next business day if sent after 4PM ET
You have two options: you can choose to cash out to your personal bank account or to a debit card. We currently support Visa debit cards, with Mastercard coming soon.
We currently support the following chains, but our list is ever-growing.
Please note: Only Native USDC is supported at this time (vs wrapped ETH).
- Ethereum: ETH, USDC.ETH
- Solana: SOL, USDC.SOL
- Polygon: MATIC.POLYGON, USDC.POLYGON, MATIC.ETH
- Avalanche: AVAX, USDC.AVAX
- Bitcoin: BIT
- Arbitrum: USDC.ARBITRUM
- Ripple: XRP
- Stellar: XLM, USDC.XLM
- Dogecoin: DOGE
Developers
Getting Started
Beam is a payments solution enabling individuals to quickly convert selected cryptocurrencies and stablecoins to US dollars and receive those funds in a personal bank account or debit card.
How it works:
- Sign up for an account and complete onboarding steps, including identity verification, wallet screening.
- Connect your bank account or debit card.
- Cash out directly from the Beam app or send supported crypto assets to the Beam address we provide you.
- We convert your crypto into cash and deposit it in your bank account or debit card.
Beam is a payments solution enabling individuals to quickly convert selected cryptocurrencies and stablecoins to US dollars and receive those funds in a personal bank account or debit card.
How it works:
- Sign up for an account and complete onboarding steps, including identity verification, wallet screening.
- Connect your bank account or debit card.
- Cash out directly from the Beam app or send supported crypto assets to the Beam address we provide you.
- We convert your crypto into cash and deposit it in your bank account or debit card.
Beam is a payments solution enabling individuals to quickly convert selected cryptocurrencies and stablecoins to US dollars and receive those funds in a personal bank account or debit card.
How it works:
- Sign up for an account and complete onboarding steps, including identity verification, wallet screening.
- Connect your bank account or debit card.
- Cash out directly from the Beam app or send supported crypto assets to the Beam address we provide you.
- We convert your crypto into cash and deposit it in your bank account or debit card.
Beam is a payments solution enabling individuals to quickly convert selected cryptocurrencies and stablecoins to US dollars and receive those funds in a personal bank account or debit card.
How it works:
- Sign up for an account and complete onboarding steps, including identity verification, wallet screening.
- Connect your bank account or debit card.
- Cash out directly from the Beam app or send supported crypto assets to the Beam address we provide you.
- We convert your crypto into cash and deposit it in your bank account or debit card.
Beam is a payments solution enabling individuals to quickly convert selected cryptocurrencies and stablecoins to US dollars and receive those funds in a personal bank account or debit card.
How it works:
- Sign up for an account and complete onboarding steps, including identity verification, wallet screening.
- Connect your bank account or debit card.
- Cash out directly from the Beam app or send supported crypto assets to the Beam address we provide you.
- We convert your crypto into cash and deposit it in your bank account or debit card.
Beam is a payments solution enabling individuals to quickly convert selected cryptocurrencies and stablecoins to US dollars and receive those funds in a personal bank account or debit card.
How it works:
- Sign up for an account and complete onboarding steps, including identity verification, wallet screening.
- Connect your bank account or debit card.
- Cash out directly from the Beam app or send supported crypto assets to the Beam address we provide you.
- We convert your crypto into cash and deposit it in your bank account or debit card.
Beam is a payments solution enabling individuals to quickly convert selected cryptocurrencies and stablecoins to US dollars and receive those funds in a personal bank account or debit card.
How it works:
- Sign up for an account and complete onboarding steps, including identity verification, wallet screening.
- Connect your bank account or debit card.
- Cash out directly from the Beam app or send supported crypto assets to the Beam address we provide you.
- We convert your crypto into cash and deposit it in your bank account or debit card.
Beam is a payments solution enabling individuals to quickly convert selected cryptocurrencies and stablecoins to US dollars and receive those funds in a personal bank account or debit card.
How it works:
- Sign up for an account and complete onboarding steps, including identity verification, wallet screening.
- Connect your bank account or debit card.
- Cash out directly from the Beam app or send supported crypto assets to the Beam address we provide you.
- We convert your crypto into cash and deposit it in your bank account or debit card.
Beam is a payments solution enabling individuals to quickly convert selected cryptocurrencies and stablecoins to US dollars and receive those funds in a personal bank account or debit card.
How it works:
- Sign up for an account and complete onboarding steps, including identity verification, wallet screening.
- Connect your bank account or debit card.
- Cash out directly from the Beam app or send supported crypto assets to the Beam address we provide you.
- We convert your crypto into cash and deposit it in your bank account or debit card.
Onboarding
Beam is a payments solution enabling individuals to quickly convert selected cryptocurrencies and stablecoins to US dollars and receive those funds in a personal bank account or debit card.
How it works:
- Sign up for an account and complete onboarding steps, including identity verification, wallet screening.
- Connect your bank account or debit card.
- Cash out directly from the Beam app or send supported crypto assets to the Beam address we provide you.
- We convert your crypto into cash and deposit it in your bank account or debit card.
Beam is a payments solution enabling individuals to quickly convert selected cryptocurrencies and stablecoins to US dollars and receive those funds in a personal bank account or debit card.
How it works:
- Sign up for an account and complete onboarding steps, including identity verification, wallet screening.
- Connect your bank account or debit card.
- Cash out directly from the Beam app or send supported crypto assets to the Beam address we provide you.
- We convert your crypto into cash and deposit it in your bank account or debit card.
Beam is a payments solution enabling individuals to quickly convert selected cryptocurrencies and stablecoins to US dollars and receive those funds in a personal bank account or debit card.
How it works:
- Sign up for an account and complete onboarding steps, including identity verification, wallet screening.
- Connect your bank account or debit card.
- Cash out directly from the Beam app or send supported crypto assets to the Beam address we provide you.
- We convert your crypto into cash and deposit it in your bank account or debit card.
Beam is a payments solution enabling individuals to quickly convert selected cryptocurrencies and stablecoins to US dollars and receive those funds in a personal bank account or debit card.
How it works:
- Sign up for an account and complete onboarding steps, including identity verification, wallet screening.
- Connect your bank account or debit card.
- Cash out directly from the Beam app or send supported crypto assets to the Beam address we provide you.
- We convert your crypto into cash and deposit it in your bank account or debit card.
Cashing Out
Beam is a payments solution enabling individuals to quickly convert selected cryptocurrencies and stablecoins to US dollars and receive those funds in a personal bank account or debit card.
How it works:
- Sign up for an account and complete onboarding steps, including identity verification, wallet screening.
- Connect your bank account or debit card.
- Cash out directly from the Beam app or send supported crypto assets to the Beam address we provide you.
- We convert your crypto into cash and deposit it in your bank account or debit card.
Beam is a payments solution enabling individuals to quickly convert selected cryptocurrencies and stablecoins to US dollars and receive those funds in a personal bank account or debit card.
How it works:
- Sign up for an account and complete onboarding steps, including identity verification, wallet screening.
- Connect your bank account or debit card.
- Cash out directly from the Beam app or send supported crypto assets to the Beam address we provide you.
- We convert your crypto into cash and deposit it in your bank account or debit card.
Beam is a payments solution enabling individuals to quickly convert selected cryptocurrencies and stablecoins to US dollars and receive those funds in a personal bank account or debit card.
How it works:
- Sign up for an account and complete onboarding steps, including identity verification, wallet screening.
- Connect your bank account or debit card.
- Cash out directly from the Beam app or send supported crypto assets to the Beam address we provide you.
- We convert your crypto into cash and deposit it in your bank account or debit card.
Beam is a payments solution enabling individuals to quickly convert selected cryptocurrencies and stablecoins to US dollars and receive those funds in a personal bank account or debit card.
How it works:
- Sign up for an account and complete onboarding steps, including identity verification, wallet screening.
- Connect your bank account or debit card.
- Cash out directly from the Beam app or send supported crypto assets to the Beam address we provide you.
- We convert your crypto into cash and deposit it in your bank account or debit card.
Beam is a payments solution enabling individuals to quickly convert selected cryptocurrencies and stablecoins to US dollars and receive those funds in a personal bank account or debit card.
How it works:
- Sign up for an account and complete onboarding steps, including identity verification, wallet screening.
- Connect your bank account or debit card.
- Cash out directly from the Beam app or send supported crypto assets to the Beam address we provide you.
- We convert your crypto into cash and deposit it in your bank account or debit card.
Beam is a payments solution enabling individuals to quickly convert selected cryptocurrencies and stablecoins to US dollars and receive those funds in a personal bank account or debit card.
How it works:
- Sign up for an account and complete onboarding steps, including identity verification, wallet screening.
- Connect your bank account or debit card.
- Cash out directly from the Beam app or send supported crypto assets to the Beam address we provide you.
- We convert your crypto into cash and deposit it in your bank account or debit card.
Beam is a payments solution enabling individuals to quickly convert selected cryptocurrencies and stablecoins to US dollars and receive those funds in a personal bank account or debit card.
How it works:
- Sign up for an account and complete onboarding steps, including identity verification, wallet screening.
- Connect your bank account or debit card.
- Cash out directly from the Beam app or send supported crypto assets to the Beam address we provide you.
- We convert your crypto into cash and deposit it in your bank account or debit card.
Beam is a payments solution enabling individuals to quickly convert selected cryptocurrencies and stablecoins to US dollars and receive those funds in a personal bank account or debit card.
How it works:
- Sign up for an account and complete onboarding steps, including identity verification, wallet screening.
- Connect your bank account or debit card.
- Cash out directly from the Beam app or send supported crypto assets to the Beam address we provide you.
- We convert your crypto into cash and deposit it in your bank account or debit card.
Security
Beam is a payments solution enabling individuals to quickly convert selected cryptocurrencies and stablecoins to US dollars and receive those funds in a personal bank account or debit card.
How it works:
- Sign up for an account and complete onboarding steps, including identity verification, wallet screening.
- Connect your bank account or debit card.
- Cash out directly from the Beam app or send supported crypto assets to the Beam address we provide you.
- We convert your crypto into cash and deposit it in your bank account or debit card.
Customer Support
Beam is a payments solution enabling individuals to quickly convert selected cryptocurrencies and stablecoins to US dollars and receive those funds in a personal bank account or debit card.
How it works:
- Sign up for an account and complete onboarding steps, including identity verification, wallet screening.
- Connect your bank account or debit card.
- Cash out directly from the Beam app or send supported crypto assets to the Beam address we provide you.
- We convert your crypto into cash and deposit it in your bank account or debit card.
Contact
Beam is a payments solution enabling individuals to quickly convert selected cryptocurrencies and stablecoins to US dollars and receive those funds in a personal bank account or debit card.
How it works:
- Sign up for an account and complete onboarding steps, including identity verification, wallet screening.
- Connect your bank account or debit card.
- Cash out directly from the Beam app or send supported crypto assets to the Beam address we provide you.
- We convert your crypto into cash and deposit it in your bank account or debit card.